Frequently Asked Questions

Q. How long does my order take to ship?

A. Products are generally in stock and will ship within 1 - 2 business days.  If you are inside the USA, you should receive them in approximately 1 week.  If you are outside of the USA, then it can take about 2 weeks.


Q. Which shipping carrier do you use?

A. Inside the USA, we use USPS and UPS.  Outside the USA, we use UPS, USPS, DHL and a 3rd party company that works together handing off to your local post office.


Q. What is your return policy?

A. Products in the original condition and packaging looking brand new can be returned within 30 days with a 15% restocking fee.  Products that don't meet these conditions can also be returned where the full return policy can be see here: Full return policy


Q, What methods of payment do you accept?

A. Currently, we accept Visa, Mastercard, American Express, Discover, JCB, Diner's Paypal, Apple Pay and Google Pay.