Information
c/o Rhinestone Jewelry Corporation
2028 McDonald Avenue
Brooklyn, NY 11223
Tel +1.718.682.3718
Fax +1.718.645.0355
Warranty
All items are lifetime warrantied for manufacturing defects.
Easy Returns
Time frame:
Items in their original condition and packaging are able to be returned within 30 days from receipt for a full refund less the shipping cost. If they come back later than the 30 days return period, there will be a 25% restocking fee. No returns past 60 days will be accepted. We do not refund freight
Condition:
Product that is returned other than in it's original condition, shows sign of wear or not in it's original packaging will be refunded less a 25% re-stocking fee. The packaging of the item, must not be torn, cut, written on or bent out of shape.
Defects:
A returned item due to manufacturer's defect, will be replaced if returned within 10 days of receipt, in it's original packaging and shows no sign of wear. Otherwise, it will be repaired at no charge. If a refund is requested for it, then the appropriate restocking charge fee will apply.
Just include a copy of the invoice and write a note on it of what you would like done and ship the package insured to:
Albert Weiss Collection c/o Rhinestone Jewelry Corp
2028 McDonald Avenue
Brooklyn, NY 11223
Claims
Any claim for shortage must be made within 5 days of receipt of the shipment. The box must be kept for carrier inspection. Discarding the box will waive rights to a claim.
Any claim for shipping refund on a late delivery must be made within 5 days of the delivery.
Any claim for error in style must be made within 5 days of the delivery.
Any claim for non-receipt of a package must be made within 30 days of the order being placed.
Cancellations and Refused Orders
Cancellations and refused orders (not accepted by the purchaser from the delivery service) on any product already shipped will be treated as a return and incur the re-stocking fees. Refused orders will also be responsible for shipping costs.
Order Changes
We are not able to change orders once they are placed. Sometimes, in an case of emergency, we can do it; but it is never guaranteed. Due to our consolidated shipping, multiple pickups throughout the day and dependence on proper ordering, we can only guarantee to try to change the order (in an emergency instance.)
Payment Methods
We take Visa, Mastercard, American Express, Discover, Visa debit and MC debit cards as well. If the credit card declines, we will send an email and retry the charge daily until cancelled. Please check your email for any messages and make sure to respond. Also, please make sure to use a telephone number that we can reach you at.
Shipping Address
For new customers (customers purchasing less than 90 days,) we can only ship to the address where the credit card bill comes to. In some circumstances, an alternate address can be added to the credit where we may be able to verify this with the credit card company, but we would need to be notified by this at the time of placing the order. If 2 addresses are filled into the shipping address during checkout (for example a PO Box and a street address,) we will correct it to the one which the credit card company verifies.
Shipping
We currently ship to all countries.
If the product is in stock, it will ship within 1 business day. If it is not, then it may take a few days before shipping.
We can not take responsibility for any transit delay of orders once they are picked up by the carrier. Shipping confirmation emails are sent out the day that the orders are shipped. If you have not received one, then please check your spam or junk mail folder. You will be able to check your order status anytime using that email.
| Service to 48 States Continental USA | Shipping cost |
| Surface | $6.99 |
| Service to other international locations - |
Shipping cost not including tax or tax related charges that may be collected in your country |
| 4-10 Days |
Calculated in checkout (before paying) |
***For International shipments, only the shipping costs are noted. Customs, duty and other import related charges, if collected in your country, would be the responsibility of the purchaser. If an international shipment is refused and the carrier demands duties to be paid, we will pay them and it will be charged to the customer in addition to a service/billing fee. In some countries, unaccepted packages by the customer will have a high cost to return or non-refundable duty and will be destroyed by their government, which will result in no refund to the customer.
****Any claims must be made within 5 days of receipt****
Tax
At the time of writing these terms and conditions, we only collect tax for orders shipping to New York. If your company is a New York company and tax exempt, you can enter your tax id number in the checkout and send us an ST120 certificate. If we do not receive the properly filled out certificate from you after placing the order then tax will need to be added back to the order and will be charged to your credit card.